Terms & Conditions

Last updated in September, 2024

1. Acceptance of Terms

By accessing or using My Pharmacy (the "Service"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our Service. By using the Service, you represent that you meet these eligibility requirements.

3. User Account

To use certain features of the Service, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and account.
  • Notify us immediately of any unauthorized use of your account.
  • Be responsible for all activities that occur under your account.

4. Orders and Payments

4.1 Order Acceptance

All orders placed through the Service are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in the product or pricing information
  • Suspicion of fraudulent activity

4.2 Payment

You agree to provide valid payment information. We may use third-party payment processors to handle your transactions securely.

5. Delivery

We will make reasonable efforts to deliver your orders on time. However, we do not guarantee delivery times and are not responsible for delays caused by external factors.

6. Returns and Refunds

6.1 Return Policy

Due to the nature of pharmaceuticals and food items, returns may only be accepted under specific conditions. Please review our detailed return policy on the app or website.

6.2 Refunds

Refunds will be processed in accordance with our return policy. If eligible, refunds will be made using the original payment method.

7. User Responsibilities

You agree not to:

  • Use the Service for any unlawful purpose.
  • Impersonate any person or entity.
  • Post or transmit any content that is harmful, offensive, or inappropriate.

8. Intellectual Property

All content, trademarks, and other intellectual property rights on the Service are owned by us or our licensors. You are granted a limited license to use the Service for personal, non-commercial purposes only.

9. Limitation of Liability

To the fullest extent permitted by law, My Pharmacy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless My Pharmacy and its affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City].

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Service. Your continued use of the Service after changes are made constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

My Pharmacy

Email: mypharmacy@gmail.com

Phone: +91 8141603611

Address: Surat, Gujarat

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