Introduction

Welcome to My pharmacy, an online pharmaceutical drug delivery service. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Indian laws, including the Information Technology Act, 2000, the Indian Pharmacopeia, labor laws, and guidelines set forth by the Ministry of Electronics and Information Technology and TRAI.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Contact details (phone number, email address)
• Delivery address
• Payment information
• Medical history and prescription details

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Device information (IP address, operating system)
• Browsing behavior
• Cookies and usage data

2. Purpose of Data Collection

We collect your personal information for the following purposes:

• To process and deliver your orders
• To communicate with you regarding your orders and inquiries
• To maintain your account
• To improve our services and user experience
• To comply with legal obligations

3. Disclosure of Information

We may share your personal information with:

• Third-party service providers (e.g., payment processors, delivery services) to facilitate our services
• Regulatory authorities as required by law
• Our affiliates for internal business purposes
• In case of a merger or acquisition

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. User Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete information.
• Erasure: You have the right to request deletion of your personal information, subject to legal obligations.
• Data Portability: You can request a copy of your personal information in a structured format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

My Pharmacy

Email: mypharmacy@gmail.com

Phone: +91 8141603611

Address: Surat, Gujarat